Updated Cleaning Processes

  • No stay over service - if guests request fresh linen, service will leave linen at the door after a knock but will not enter the room. 

  • All rooms occupied require an hour air out period before cleaning; leave the door open.

  • All housekeeping teams are required to wear hotel-issued scrubs and shoe covers. Scrubs will be kept at the hotel and washed each day before the next shift.

  • All surfaces in the dirty rooms will be cleaned with disinfectant. 

  • All cleaning rags must be washed after each use.

  • All gloves must be disposed of after each use.

  • All linen from dirty rooms must be bagged as they are taken off the bed and taken to laundry. 

  • All dirty linen must be opened directly into the washer. 

  • Clean linen cannot be handled directly after handling dirty linen, even with gloves on; clean and dirty linen must never mix.

  • All carts must be disinfected after a room is cleaned. 

  • Carts must also be disinfected before and after shifts. 

Prioritizing Safety and Health

  • All staff required to wear masks

  • Six foot barrier from check in/out desk

  • Hand sanitizer pumps throughout the property


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4.5 stars (1,470 reviews)


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The Clarendon Hotel and Spa

401 West Clarendon Avenue

Phoenix, Arizona 85013


[email protected]

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